FREQUENTLY ASKED QUESTIONS
Can I bring my service animal?
Yes, service animals are welcome. Please mention it in your enquiry.
Can I bring large items with me?
Yes! Please include these details in your enquiry, and we’ll confirm arrangements with you.
How do I make changes to my booking?
Please contact us promptly, and we’ll assist with any changes to your booking.
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Can I bring my child's safety seat?
Yes! Just let us know when submitting your enquiry, and we’ll accommodate your request.
What areas do you travel to?
Our service areas are listed on the home page, but feel free to enquire about nearby locations.
What personal details do you collect?
We collect details needed for booking, scheduling, and customer support, and they are kept private.
Are your drivers licensed and insured?
Yes! All drivers are fully licensed, insured, and experienced for a safe transfer.
What if we are running late?
We allow a 15-minute grace period, after which wait time fees may apply if needed.
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